Upstream Brewing Company - Downtown

Job 172726 - Host/Hostess
Omaha, NE

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Job Details

Location: Omaha, NE
Employment Type: Part-Time
Salary: Competitive

Job Description

Come join our team!!

Hiring full and part-time

 

Upstream Brewing Company is now taking applications for host/hostess positions. We are looking for friendly, loyal, accurate, and outgoing people who want to be a part of a team oriented environment. We offer great benefits, solid management, and a fun atmosphere to work in
 

POSITION SUMMARY:

 

Provide a positive first impression by ensuring a clean and hospitable environment for guests by performing assigned duties.  Receives or entertains guests in a social or official capacity. Work with management and service staff to maintain service efficiency and ensuring total guest satisfaction. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.  The tasks below are representative of the knowledge, skill, and/or ability required.  
 
TASKS: Host tasks include but are not limited to the following:
 
Always be cordial and generous towards guests 
Have a high level of social contact. 
Work closely with guests and employees.
May work full time or part time, but must work less than 40 hours per week.
Often make decisions that affect guests. They consult supervisors or managers for some decisions
May work days, evenings, weekends, or holidays
May work split shifts. For example 10 a.m. to 3 p.m. and 5 p.m. to 10 p.m. with time off in between
Are placed in conflict situations on  a weekly basis
Communicate with coworkers and customers daily by telephone or in person
Work in a group or as part of a team
Greet guests and escort them to tables. Provide menus, Seat guests at tables that meet their needs
Take reservations and arrange tables
Explain restaurant specialties and features to guests
Escort guests to waiting areas, such as pool hall and lounge areas
Resolve conflicts and negotiate with others
Make decisions and solve problems
Organize, plan, and prioritize work
Communicate with people from outside the organization
 

Requirements

 
Education: some high school prefered.  Must be able to communicate and understand the primary language of the restaurant.
 
Experience: No previous foodservice experience required.
 
Physical: Must be able to speak clearly so listeners can understand.  Be physically active for long periods of time without getting tired.  Walk guests to their tables and stand for long periods of time.  Understand the speech of another person.
 
 
HAZARDS:
Hazards include slipping and tripping.
 
 

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